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Residential Cleaning FAQs
California State does not license cleaning companies. However, we are bonded, insured and carry workers’ compensation insurance.
We periodically review local industry rates to ensure competitive pricing. We guarantee you will receive the highest value from our cleaning services.
Our fees are based on the actual time it takes to clean your home in half-hour increments with a one-hour minimum. Our cleaning crews consist of three people per hour.
We have two primary ways of billing: by the job and by the hour. VIP Cleaning Services’ residential cleaning estimates are based on square footage, the number of bedrooms and bathrooms, occupants, pets, etc.
Our rates, our guarantee and our dedication to you are always the same, whether you book us for a one-time cleaning or sign-up for recurring services.
Yes, we do. Contact us so we can send you different offers throughout the year.
COMMERCIAL CLEANING FAQS
• We are an industry leader with more than 25 years of experience in professional commercial and residential cleaning.
• We provide customized high-quality services for all business types and sizes.
• We offer competitive pricing and free estimates.
• We have quality trained, supervised and uniformed employees.
• We only hire staff who we believe will adhere to our high standards and fit our brand.
• We are available to serve you 365 days a year, 24 hours a day, seven days a week, including emergency services.
Learn more about our commercial cleaning services HERE.
Yes, we offer a wide range of specialty commercial cleaning services, including but not limited to:
• Light bulb replacement
• Day or night porter services
• Upholstery cleaning
• Hard surface floor care
• Carpet care
• Pre- and post-construction cleanups
• Orange County residential cleaning services
Absolutely. We are fully insured and bonded.
• General liability insurance
• Liability umbrella policy
• Worker’s compensation insurance
• Auto insurance
• Janitorial bond insurance for breakage or proven theft
Our fully integrated Employee/Caller Location Verification System that allows us to monitor our staff and hold everyone accountable. The automated program enables us to:
- See and receive alerts when our employees enter and exit the designated location.
- Keep track of every minute our staff members are spending at each location.
- Be proactive in making sure the appropriate number of employees is set to every location.
- Know when an employee doesn’t call in for work within 15 minutes of the expected start time.
VIP is very professional & the attention to detail is spot on! They make my home shine like new!! There is nothing better than spending your weekends enjoying your clean home. I recommend VIP to all my family & friends for their home or office needs.
They did such a good job! I highly recommend their services if you want a spanking clean house. They were responsive and accommodating to all my requests and demands. Once again, I highly recommend them!
We hired them for move-in cleaning. I requested quotes via yelp from 7 different cleaning services in our area. Of those that even bothered responding, this business was the most competitively priced and could get the job done ASAP. They also have good yelp reviews, a website, and the ability to pay with a credit card. All of that was comforting to me. The appliances at our house were pretty gross when we bought them. We requested deep cleaning of the kitchen and bathrooms, along with sweeping/vacuuming of the common areas. They did a great job!
I messaged Ilsy and she responded promptly gave me a quote, they would be able to clean my apartment, they really took the time to clean the places we had neglected, blinds, behind furniture and pictures, they have cleaned my house gorgeously. They supply their own cleaning supplies and are always very friendly, Very professional clean! Great services! Eco-friendly product. I would highly recommend and definitely be using it every two weeks!!!! Thank you for eve
I've had VIP clean my house several times. They always show up on time and do a great job. I love the ability to go online and choose a day and time that works with my schedule. The last time we had to get our house cleaned on short notice before a party, and Ilsy was able to send a team of two the very next day! I never really think my house is that dirty when I call them, but while they're cleaning I always see all the dust bunnies they find under the furniture. VIP Cleaning is my go-to cleaning company and I highly recommend them!